Store Supervisor MILADYS

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Store Supervisor MILADYS

 

Purpose

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

 

Key Responsibilities

  1. Sales & Customer Experience Management:
  • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets.
  • This includes new account/membership targets.

 

  1. Team Management:
  • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.
  • Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).

 

  1. Stock Management:
  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.

 

  1. Risk Management:
  • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

 

Requirements

 

  1. Education:
  • NQF level 4 (Grade 12) or equivalent.
  1. Experience:
  • 1-2 Years’ experience in retail (supervisory experience advantageous).
  1. Knowledge/ Skills:
  • Sales & service management.
  • Computer literacy.
  • Communication skills.
  • Business understanding of retail trade, brand, customer & product.

About us

 

MILADY’S is a niche female fashion retail business with a store footprint of 240 stores, and growing, across Southern Africa and offers an eCommerce platform in our South African market.

The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer.

The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 7-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street, and Power Fashion.

Mr. Price Group is an equal opportunity employer and is committed to Employment Equity.

Please note: All applicants must be fully vaccinated against Covid-19 in line with the Mr Price Group company policy.

 

 

miladys

 

Store Supervisor MILADYS

Durbanville, WESTERN CAPE, South Africa
| req7951

 

Purpose

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

 

Key Responsibilities

  1. Sales & Customer Experience Management:
  • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets.
  • This includes new account/membership targets.

 

  1. Team Management:
  • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.
  • Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).

 

  1. Stock Management:
  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.

 

  1. Risk Management:
  • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

 

Requirements

  1. Education:
  • NQF level 4 (Grade 12) or equivalent.
  1. Experience:
  • 1-2 Years’ experience in retail (supervisory experience advantageous).
  1. Knowledge/ Skills:
  • Sales & service management.
  • Computer literacy.
  • Communication skills.
  • Business understanding of retail trade, brand, customer & product.

 

 

About Us

MILADY’S is a niche female fashion retail business with a store footprint of 240 stores, and growing, across Southern Africa and offers an e-commerce platform in our South African market.

The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer.

The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 7-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street, and Power Fashion.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.

Please note: All applicants must be fully vaccinated against Covid-19 in line with the Mr Price Group company policy.

Apply Now

 

miladys

Store Manager MILADYS

Springbok, NORTHERN CAPE, South Africa
|req7950

Purpose

Lead and manage the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met and exceeded.

Key Responsibilities

  1. Stock Management:
  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
  • Authorize write-offs, breakages recalls, and returns.

 

  1. Sales Growth & Profitability:
  • Analyze sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
  • Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
  • Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

 

  1. Risk Management:
  • Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

 

  1. Customer Experience Management:
  • Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

 

  1. Leadership & Development:
  • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
  • Identify & drive training, coaching and development need with a focus on talent management and succession planning.
  • Recruit, administer & manage performance in accordance with company policies and procedures.

 

Requirements

  1. Education:
  • Grade: 12 (NQF Level 4) or equivalent.

 

  1. Experience:
  • 3 Years’ experience in a store managerial position.

 

  1. Knowledge/ Skills:
  • Sales & service management.
  • Budgeting.
  • Computer literacy.
  • Communication skills.
  • Retail trade.
  • Brand, customer & product understanding.

 

 

About Us

MILADY’S is a niche female fashion retail business with a store footprint of 240 stores, and growing, across Southern Africa and offers an e-commerce platform in our South African market.

The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer.

The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 7-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street, and Power Fashion.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.

Please note: All applicants must be fully vaccinated against Covid-19 in line with the Mr Price Group company policy.

 

Storeman

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