Capitec Bank | Relationship Banker 2022

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Capitec Bank | Relationship Banker 2022

Location: Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement

To manage a portfolio of clients by providing excellent client service which aims to retain and optimize client value whilst attracting new clients to ensure future client growth.

 

Experience

Minimum:

1 to 2 years Business Banking experience

 

Qualifications (Minimum)

Grade 12 National Certificate / Vocational in Grade 12 National Certificate

 

Qualifications (Ideal or Preferred)

Diploma in Accounting – Financial Accounting or Business Management

 

Knowledge

Minimum:

Knowledge and understanding of:

Business banking environment including features, benefits, and value propositions of products & services

General banking practices and procedures.

Credit principles and practices, including an understanding of credit application, securities, and balance sheet requirements.

The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).

Administration processes and procedures pertaining to Business Banking transactions.

Client relationship management and service principles.

Ideal:

Knowledge and understanding of:

Capitec Business Bank products and services

Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.

Capitec/Business Bank systems and processes

 

Skills

Communications Skills

Administration Skills

Planning, organizing, and coordination skills

Problem-solving skills

Interpersonal & Relationship Management Skills

Attention to Detail

 

Competencies

Deciding and Initiating Action

Working with People

Relating and Networking

Persuading and Influencing

Analyzing

Planning and Organising

Delivering Results and Meeting Customer Expectations

Following Instructions and Procedures

Adapting and Responding to Change

Coping with Pressures and Setbacks

Achieving Personal Work Goals and Objectives

 

Conditions of Employment

Clear criminal and credit record

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