AREA MANAGER (MOBILE) – LIMPOPO

Minimum Requirements:

• A minimum of 2-3 years of Leadership/Managerial experience.
• Valid Driver’s Licence for a minimum of 1 year.

Advantageous:

• Relevant Diploma/Degree.
• Project Management

 

Responsibilities:

• Ensure growth targets for mobile betting are achieved. Analyze financial information to identify trends, manage costs, and increase revenue. Ensure proactive reporting on these areas
• Retains and continuously seeks to increase revenue-generating opportunities through growth in the mobile department by identifying new opportunities and partnerships
• Actively implement new mobile business opportunities and marketing campaigns nationally to streamline the betting experience and increase the mobile customer base
• Regular visits to outlets
• Ensure that all team members receive full training before commencement of duties
• Actively suggests enhancements in the functionality of the mobile betting platform/application, taking into account the different betting types and customer profiles related to these. Conduct market analysis/research to make suggestions for improvements
• Working closely with the Marketing team. Managing the implementation of mobile betting marketing campaigns nationally involving a variety of bet types and customer groups by identifying the customer group and needs and directing the mobile marketing campaigns to attract customers
• Manage the Top of Voucher distribution that is linked to mobile betting. Manage relationship with the stores such as Boxer, Spar, and other such affiliates
• Ensure efficient mobile operations through managing the processes and functions across the department, including mobile operational support staff and mobile staff allocated regionally
• Implement retention strategies to retain new customers and increase betting activity. Review inactive customer base and develop strategies to convert them to active status
• Responsible for staff management of the mobile department, setting direction/targets, conducting performance reviews, and conducting the day-to-day people management functions such as salaries, overtime, shortages, IR functions, etc.
• Manage efficiencies in the mobile department and enhance department workflow processes
• Work closely with the branch support center, which includes the mobile customer helpline as well as FICA/deposits/withdrawals to ensure that new customers are signed up and serviced appropriately
• Daily, Weekly, and Monthly management reporting
• Any other related duties that might be required

 

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Exceptional managerial/leadership skills.
• Impressive business acumen and in-depth market awareness.
• Excellent people management and relationship management skills.
• Impressive planning, organizational, and time management skills.
• Ability to take accountability and excellent forecasting skills.
• Good knowledge of Financial Management and impressive presentation and facilitation experience.
• Excellent knowledge of operating systems, Mobile TUV, Betting Procedures.
• Demonstrates exceptional attention to detail.
• Good report writing skills. (Verbal and written).

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.