SWITCHBOARD OPERATOR: PROVISIONING & LOGISTICS REF NO: 2021/235
SALARY: R145 281 per annum
CENTRE: Port Elizabeth Regional Office
REQUIREMENTS: Senior Certificate/ Grade 12 or equivalent qualifications. Appropriate experience in Switchboard. Good customer etiquette and listening skills, writing skills, friendliness, good communication, and interpersonal skills. Computer literacy (MS Packages): Microsoft Word, Microsoft excel, access, internet, and emails. Ability to cope under pressure. Knowledge of switchboard (telephone Management) systems would be an added advantage. Serve internal as well external clients. Computer literate. Experience in switchboard procedures.
DUTIES: The successful candidate will manage the switchboard by facilitating incoming and outgoing calls. Assist technicians with the movement of telephone and fax lines (e.g. escort technicians through the building). Certifying job done by technicians when called in for services. Open new telephone lines. Checking of faulty line and telephones handset before logging a call to telephone companies. Ensure that all invoices for services rendered by the technicians are timeously paid. Arrange telephone instruments for new employees. Capturing monthly telephone information/ data on excel. Download monthly telephone bills for DPW & PMTE officials, monthly printout, distribution, or sending of telephone bills to staff. Ensure that all telecommunication accounts are up to date. Open individual files for staff. Report faults to information services appointed service provider. Perform any other work schedule in accordance with the various requirements of the Unit.
ENQUIRIES: Ms. N Gwatyuza Tel No: (041) 408 2070
APPLICATIONS: May be forwarded to:
Head Office Applications: Post: The Director-General, Department of Public Works and Infrastructure, Private Bag X65, Pretoria, 0001 or Hand-delivery: The CGO Building, Corner Bosman and Madiba Streets, Pretoria. For Attention: Ms. N.P. Mudau.
Pretoria Regional Applications: The Regional Manager, Department of Public Works, Private Bag x 229, Pretoria, 0001 or Hand deliver to AVN Building corner Andries and Skinner Street, Pretoria. For Attention: Ms. M Masubelele.
Johannesburg Regional Applications: The Regional Manager, Department of Public Works, Private Bag x3 Braamfontein, 2017 or hand deliver to No 78 Cnr De Beer and Korte, Braamfontein, 2017. For Attention: Mr. M Mudau.
Kimberly Regional Office Applications: The Regional Manager, Department of Public Works, Private Bag X5002, Kimberley, 8301 or Hand Deliver to 21- 23 Market Square, Old Magistrate Building, Kimberley. For Attention: Ms. N Hlongwane.
Mthatha Regional Office Applications: The Regional Manager, Department of Public Works, Private Bag X5007, Umtata,5099. For Attention: Ms. N Mzalisi.
Mmabatho Regional Applications: The Regional Manager, Department of Public Works, Private Bag X120, Mmabatho 2735 or 810 Corner Albert Luthuli Drive and Maisantwa Streets, Unit 3, Mmabatho, 2735. For Attention: Mr. T. Oagile.
Durban Regional Applications: The Regional Manager, Department of Public Works, Private Bag X54315, Durban, 4000. Corner Dr. Pixley Kasem and Samora Machel Streets Durban. For Attention: Ms. NS Nxumalo.
Port Elizabeth Regional Office Applications: The Regional Manager, Department of Public Works, Private Bag X3913, North End, Port Elizabeth 6056. For Attention: Mr. SS Mdlaka.
CLOSING DATE: 30 July 2021 at 16H00
NOTE: An indication by candidates in this regard will facilitate the processing of applications. If no suitable candidates from the unrepresented groups can be recruited, candidates from the represented groups will be considered. People with disabilities are encouraged to apply. Kindly take note that with effect from 01 January 2021 DPSA approved the new Z83 application form, you are all requested to use it, and failure to use the new application form your application will be disqualified, obtainable from any Public Service department. The Z83 form must be signed when submitted, however, for purpose of certification of documents HODs are referred to circular 35 of 2019 and circular 10 of 2020. To streamline the recruitment process to be more responsive to the public, as well as to create more protective measures during the pandemic by avoiding overcrowding and curb the costs incurred by applicants such measures should include the following regarding certification: Advertisement and accompanying notes must clearly capture the requirements for the certification to reflects that applicants must submit copies of qualifications, identity documents, and driver’s license (Where applicable) and any other relevant documents, such copies need not be certified when applying for the post. The communication from the HR of the department regarding requirements of certified documents will be limited to shortlisted candidates. Therefore only shortlisted candidates for a post will be required to submit certified documents on or before the day of the interview following communication from HR. The application for employment form (Z83) provides under the sectional “additional information” that candidates who are selected for interviews will be requested to be furnished additional certified information that may be requested to make the final decision. It must be borne in mind that when a document is certified as a true copy of an original, the certifier only confirms it is a true copy of the original present. Therefore, the certification process does not provide validation of the authenticity of the original document. The validation occurs when the documents are verified for authenticity. Regulation 67 (9) requires the executive authority to ensure that he or she is fully satisfied with the claims being made and these read with Regulations (57) (c) which requires the finalization of Personnel Suitability Checks in order to verify claims and check the candidate for purpose of being fit and proper for employment. Applications not complying with the above will be disqualified. Should you not have heard from us within the next months, please regard your application as unsuccessful. Note: It is the responsibility of all applicants to ensure that foreign and other qualifications are evaluated by SAQA. Recognition of prior learning will only be considered on submission of proof by candidates. Kindly note that appointments will be subject to verification of qualifications and security clearance. Faxed, e-mailed or late applications will NOT be accepted. Shortlisted candidates must be willing to undergo normal vetting and verification processes. Should you not have heard from us within the next months, please regard your application as unsuccessful. Entry-level requirements for SMS posts: In terms of the Directive on Compulsory Capacity Development, Mandatory Training Days & Minimum Entry Requirements for SMS that was introduced on 1 April 2015; a requirement for appointment into SMS posts from 1 April 2020 is the successful completion of the Senior Management Pre-Entry Programme as endorsed by the National School of Government (NSG). The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: https://www.thensg.gov.za/trainingcourse/sms-pre-entryprogramme/.
ERRATUM: Kindly note that the following 2 posts were advertised in Public Service Vacancy Circular 24 dated 02 July 2021 (1) Chief Artisan: Workshop (X4 Posts): X1 Carpentry, X1 Plumbing, X1 Electrical & X1 Mechanical Ref no: 2021/172, Salary: R386 487.00 per annum (OSD Package). (2) Legal Admin Officer: Legal and Contracts Administration (M5): Legal Services Ref No: 2021/177, was wrongfully advertised with a ranging salary of R373 389 – R912 504 per annum (All-inclusive salary package) (OSD), the correct salary is as follows: R373 389 per annum (OSD Package). (3) Engineering Technologist Production, Grade A Ref no: 2021/178, was wrongfully advertised with a ranging salary of R363 894 – R392 283.per annum (OSD Package), the correct salary is as follows: R363 894 per annum (OSD Package). (4) Artisan Foreman: Painter Workshop Ref no: 2021/183, Salary: R304 263.00 per annum (OSD Package). (5) Artisan: Workshop Carpenters (X2 Posts) Ref no: 2021/187, Salary: R190 653.00 per annum (OSD Package).