POST 19/106: IT TECHNICIAN/ SUPERVISOR
Directorate: Administration and Support Services
SALARY: R257 508 per annum, (plus benefits)
CENTRE: Tara the H. Moross Centre, Sandton
REQUIREMENTS: Relevant IT Diploma/ degree / relevant IT certification with more than 2 years IT related experience or Grade 12 plus relevant IT certificate / A+ / N+ with 5 years experience working in the Public Service IT environment, Knowledge of the Public Service Transversal systems (BAS, PERSONAL, SAP, SRM, etc. Good verbal and writing communication skills plus report writing. Good problem-solving and analytical skills. Ability to work under pressure, client orientation and customer focus, ability to handle and manage confidential information. Computer literacy. Valid driver’s license.
DUTIES: Installs, configures, and upgrades operating systems and software, using standards business and administrative packages. Installs assembles and configures computers, monitors, network infrastructure, and peripherals, such as cables and printers. Maintain departmental local area network. Create web documents as required and assist the department with web-related technology issues and web maintenance. Perform daily monitoring and control of network-managed elements. Act as a technical resource in assisting users to resolve problems with equipment and data. Perform first-level network operations support Responsible for the standard line support to ensure minimum disruption to network connectivity. Analyze and monitor the ICT connectivity environment. Advice on technical changes in the ICT environment. Liaise between management and users. Manage any virus threats. Manage and maintain all computer equipment at the institution. Provide first-line technical support and maintain WAN / LAN and desktops for all hospital users. Minimize service disruption by operating, supporting, and maintaining day-to-day operational issues of the institution. Attend to user complaints. Install and update the software on all systems. Ensure that all backup is done monthly. Manage telecommunications /telephone management system. Any other duties delegated by supervisor.
ENQUIRIES: Mr. V. Doorasamy Tel No: (011) 535 3032
APPLICATIONS: to be submitted to the following address: HR Department, Tara the H. Moross Centre, Private Bag X7, Randburg, 2125 or physical address at 50 Saxon Road, Hurlingham, 2196
CLOSING DATE: 11 June 2021