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Claims Manager – IRC196107
Claims Manager – IRC196107
at 5 First Place, Bank City, Johannesburg, Gauteng, South Africa in ST Comp Claims
Ends 03 May 2021
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About us, purpose, experience, and qualifications
about us
- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing
- stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
purpose
To manage the claims operations and grow and support the development of the business by ensuring claims are settled in an appropriate manner and within the agreed timelines.experience and qualifications
- Minimum Qualification – Relevant Bcom degree
- Preferred Qualification – IISA or FCIISA
- Experience – 3 to 5 years experience in a similar environment, of which 1 to 2 yares ideally at junior management level
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Additional information and responsibilities
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additional requirements
In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check. Role – Claims Manager Short Term Insurance: Motor Purpose – To manage the Motor claims operations and grow and support the development of the business by ensuring claims are settled in an appropriate manner and within the agreed timelines. Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs/loss ratio. Experience – M otor Comprehensive Claims Experience at Management level – 5 years’ experience in a similar environment, of which 2 to 3 middle management levelresponsibilities
- Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs
- Actively coach team through providing advice about subject matter, solutions, principles and processes, and personal progression with the aim to improve performance
- Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
- Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives and continuously review objectives and goals
- Define, develop and maintain policies, procedures, standards and frameworks to efficiently manage practice and provide thought leadership
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Provide subject matter expertise and thought leadership
- Continuously focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Deliver internal and external customer service excellence through adherence to quality service standards
- Build and maintain relationships with clients and internal and external stakeholders that promote cross delivery process and practice solutions